Bostocia LLC (hereinafter referred to as “we” or “the Company”) values ​​your privacy. This Privacy Policy explains how we may collect, use, store, and protect relevant information when you visit our website, browse carpet products, place an order, or contact us.

1. Information We Collect

Depending on your use of the website, we may collect the following information:

Name, email address, phone number, and shipping address;
Order information, including purchased carpet products, order number, and transaction information;
Inquiries, feedback, or other information you voluntarily submit to us;
Website access information, such as IP address, browser type, device information, and access time;
Information generated by cookies and similar technologies required for the website to function.

We use this information only to the extent necessary to provide website services, process orders, improve the shopping experience, and perform related business operations.

2. How Information is Used

We may use the collected information to:

Process and fulfill your orders;
Arrange product delivery and provide order updates;
Respond to customer inquiries and after-sales requests;
Improve website content, functionality, and shopping experience;
Prevent fraud, abuse, and unauthorized activities;
Fulfill applicable legal, tax, and accounting obligations.

3. Payment Information

Online payments may be processed by third-party payment service providers. Bostocia LLC does not directly store complete bank card numbers, CVVs, or other complete payment credentials on the website.

Payment service providers may process your payment information in accordance with their own privacy policies and applicable data protection requirements to complete transactions, conduct risk control, and maintain payment security.

4. Cookies

We may use cookies and similar technologies to remember your basic website settings, understand website usage, and improve website functionality.

You can manage or delete cookies through your browser settings. Disabling some cookies may affect the normal use of certain website functions.

5. Information Sharing

Where necessary to provide services, we may provide necessary information to the following types of service providers:

Payment processing service providers;
Delivery and transportation service providers;
Website hosting and related service providers;
Customer service and website operation service providers;
Legal or governmental agencies (where required by law).

We will not sell your personal information.

6. Information Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, modification, or disclosure.

However, internet data transmission cannot be guaranteed to be absolutely secure, therefore we cannot guarantee the absolute security of information during network transmission.

7. Information Retention

We retain personal information only for the period necessary to achieve the purposes described in this Privacy Policy, complete orders, and fulfill legal, tax, accounting, or dispute resolution obligations.

When relevant information is no longer necessary for business or legal purposes, we will delete, anonymize, or securely process it in accordance with applicable requirements.

8. Your Privacy Rights

Depending on applicable laws in your region, you may have the right to access, correct, delete, or restrict the processing of your personal information.

If you wish to view, modify, or delete any personal information we hold, you can submit a request to Bostocia LLC through the contact information on the website. We may need to verify your identity before processing your request.

9. Privacy of Minors

This website is not specifically for minors. If we discover that we have inadvertently collected personal information from children below the legal age, we will take reasonable steps to process or delete it, as required by applicable law.

10. Third-Party Websites

This website may contain links to third-party websites or services. Third-party websites have their own privacy policies and data processing rules. Bostocia LLC is not responsible for the privacy practices of third-party websites. We recommend that you read their privacy policies before using any such websites.

11. Privacy Policy Updates

We may update this Privacy Policy based on business changes, website functionality adjustments, or applicable legal requirements. The updated version will be posted on this page, and the “Last Updated Date” displayed on the page shall prevail.

12. Contact Us

If you have any questions about this Privacy Policy or our handling of personal information, please contact us through the Contact Us page on the website.

Bostocia LLC is committed to handling customer information in a reasonable and transparent manner and respecting customer privacy.